The Famous Grouse (“We”) have created this Privacy and Cookies Policy to demonstrate a firm commitment to your privacy, to explain how we use the information we collect about you and to describe the procedures we have in place to protect your privacy.
The Famous Grouse is owned by The Edrington Group, a private limited company (Registered in Scotland No. 36374) with its registered office at The Edrington Group, 2500 Great Western Road, G15 6RW.
We collect and process the following information which you have chosen to provide to us:
- Information that you provide by filling in registration forms on our site. This includes information provided where you have subscribed to our newsletter service or where you have requested further services from us.
- Your age / date of birth which we collect to verify that you are of legal purchase age to visit our sites.
- Details of transactions you carry out through our sites, and information provided by you (e.g. your name, telephone number, e-mail and postal addresses) to ensure the fulfilment of any orders which you place with us.
- If you contact us, we may keep a record of that correspondence.
- To assist in our recruitment process, we will collect personal data about you, including your name, date of birth, address and e-mail address.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
- If you contact us, we may keep a record of that correspondence.
- IP addresses – when you visit our site, we will automatically receive your IP address, a unique identifier for your computer or other access device. This is statistical data and does not identify you as an individual.
What are ‘cookies’?
Cookies are small files downloaded to your computer or mobile device when you browse certain websites. Cookies contain information that is transferred to your computer’s hard drive.
Please visit www.allaboutcookies.org for more information about cookies and the way they work.
By using our website you agree that we can place the following cookies on your device:
|Type of Cookie||Category & Description||Purpose|
|“Age Gate” Cookie||Strictly Necessary Cookies. This type of cookie is essential to enable you to move around the website and use its features.||We use the age gate cookie to verify both the country and age of the user to confirm that you are old enough to view the site content.|
|“Shopping Basket” Cookie||Strictly Necessary Cookies. This type of cookie is essential to enable you to move around the website and use its features.||We store a generated shopping basket to allow the products selected by the user to be added to the shopping basket and then purchased effectively.|
|Google Analytics||Performance Cookies. These cookies collect information about how visitors use a website.||This analytical tool is used to allow us to track which parts of a site you visit and tells us which websites you came from to get to our website.|
|Functionality Cookie||Functionality Cookie used to remember customer selections that change the way the site behaves/looks.||At your request we may place a cookie to remember your preferences so that you do not need to re-enter your details (country/age and language).|
|Links to other social networking sites||Third party cookies which enable users to access third party sites.||To provide you with a quick link to social networking sites such as Twitter and Facebook we embed external cookies from third parties within our website. You can view the cookie usage policy of these third parties on their own websites.|
How do I disable/enable cookies?
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you would like to opt out of being tracked by Google Analytics across all websites which you visit please visit http://tools.google.com/dlpage/gaoptout
Some areas of our site use ShareThis, a widely used social bookmarking service that makes it easy to share articles to social media websites like Twitter or Facebook. If you would like to opt out please visit http://www.sharethis.com/privacy
Please refer to your browser instructions or help screen to learn more about the management of cookies. Alternatively you can visit www.allaboutcookies.org for more information.
Use of personal information
We use the information provided by you in the following ways:
- To ensure that content from our site is presented in the most efficient manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
We may periodically send promotional e-mails about new products, special offers or other information which we think you may find interesting using the e-mail address which you have provided.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you do not want us to use your data in this way, or to pass your details to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
DISCLOSURE OF INFORMATION
We may disclose your personal information to any member of our group, which includes our subsidiary companies.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If The Edrington Group or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose your data to comply with any legal obligation; or to protect the rights, property, or safety of The Edrington Group, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
To keep you informed about our latest offers, we may notify you through one of our e-mail newsletters or by mail of current promotions, specials and new additions to our website. If you wish to receive such communications please contact [email protected]
Other members of The Edrington Group of companies with whom we share your information may contact you by mail, telephone, e-mail or fax to tell you about promotions or services which may be of interest to you or to give you information about forthcoming events, promotions or other activities.
Such third parties shall only contact you where you have provided your consent when registering with The Famous Grouse. If at any time you wish to withdraw your consent for The Famous Grouse or third parties to contact you please send your notification to [email protected]
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
ACCESS TO INFORMATION
The Data Protection Act 1998 (the “Act”) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a small fee to meet our costs in providing you with details of the information we hold about you.
If you would like a copy of the information which we hold about you please write to:
2500 Great Western Road
If you believe that any of the information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above address. We will promptly correct any information as advised.
This website is protected by copyright. Permission is given for the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal computer or monitor. The reproduction, permanent storage, or re-transmission of the contents of this website is prohibited without the prior written consent of The Edrington Group or Highland Distillers Limited. For permission to reproduce any of the contents of this website please contact [email protected]
Unless otherwise stated all contents of this website are copyright of The Edrington Group or Highland Distillers Limited.
Any links to third party websites are provided solely for the purpose of your convenience. We have no control over the content of such websites and accordingly make no representation concerning the content of those sites to you nor make endorsement of any of them. We have not tested any content, software features or links found on their sites and do not give any representation regarding their quality, safety, suitability or reliability or any of the material contained in them.
Please note that telephone and other connection charges may apply to your use of this website. For details of such charges you should contact your telephone company and internet service provider.
The information contained in this website may include opinions or views which, unless expressly stated otherwise, are not those of The Edrington Group.
This website is not guaranteed to be free from any so-called computer viruses and it is strongly recommended that you check for such viruses before down-loading it to your computer equipment.
The information and other contents of this website are designed to comply with Scots law. This website shall be governed by and construed in accordance with Scots law and all parties irrevocably submit to the jurisdiction of the Scottish courts. If anything on this website is construed as being contrary to the laws applicable in any other country, then this website is not intended to be accessed by persons from that country and any persons who are subject to such laws shall not be entitled to purchase our products unless they can satisfy us that such purchase would be lawful.
Whilst every effort has been taken to ensure that the information provided on this website is correct at the time of writing it is not possible to provide any guarantee of accuracy. The Edrington Group does not accept responsibility or liability to any person for loss or damage suffered as a consequence of their placing reliance upon the information. You should make appropriate queries and satisfy yourself before placing any reliance upon or taking any action on such information. By so placing reliance or taking action you accept that you do so at your own risk.
CHANGES TO OUR PRIVACY & COOKIES POLICY
Any changes we may make to our Privacy and Cookies Policy, we will post such changes to our website so that you are always aware of what information we are collecting from you, how we will be using it and if we will be disclosing it to a third party.
If you have any questions about this Privacy and Cookies Policy or your dealings with this website, you may contact The Famous Grouse by e-mail at [email protected] or write to: The Edrington Group, 2500 Great Western Road, G15 6RW.